Jira Service Management

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IS THE COMPLAINT 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Make sure to include the following: "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"What happened? "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Who was involved? "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"When and where it happened? "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Any other information relating to the complaint. "}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Attach a separate page (attach at top of form) if needed and any supporting information that will assist us in addressing your issue."}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":62},"layout":"default"}},{"type":"rule"}]},{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"PRIOR COMPLAINT 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COMPLAINT"}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":103},"layout":"default"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":100},"layout":"default"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":109},"layout":"default"}},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"BEFORE YOU SUBMIT YOUR COMPLAINT"}]},{"type":"paragraph","content":[{"type":"text","text":"Ensure you have:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Included as much relevant information as possible "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Attached any supporting documentation (use attachments field at top 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