Jira Service Management

{"xsrfToken":"BC92-L5QE-SZ4J-MJPM_2400a6526dd3bbbb894cf96c062f9ddde0be3349_lout","branding":{"id":"18","key":"qsbc","name":"Queensland Small Business Commissioner","portalBaseUrl":"/servicedesk/customer/portal/18"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/46c92885-5b6b-4fcc-bc9b-58a8a8fb38d5/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMjAwMzI3VDA2NDEzMyIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiZmE2YzBhMTQtZmU5OS00OWU0LWJjNjAtNGI0MThjYjEyMzcwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo0NmM5Mjg4NS01YjZiLTRmY2MtYmM5Yi01OGE4YThmYjM4ZDUiOlsicmVhZCJdfSwibmJmIjoxNjM1MjQwODgzLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzUyNDE0ODMsImlhdCI6MTYzNTI0MDg4MywianRpIjoiNmY5NTUzYjAtMTA1Ni00OTM4LTkxMzItNmQ1OWExZmFkMTZkIn0.QQlqfxpKYgElZXwDPije8py73zIEYYdUJmmQftAoPzaPFhLtx4NPGxLekh3XRD_zuTL-E-EMQL05VNWKZ0OhFUthhWKiDJhkPE47bsFANzb8QNC5G_4HUsBh4IyKKket5BA79cyIafIWfIMQK_Kluhex6-S_WPEJR7-R7QVCnp12VO2jhL8oDtWh_wqpgWpLhTB23zCThxDrTfqalYtUveubrPa0pY6BbsAvMc_xIfrT_GSUuxO0K8_kOeEikOexpF5kUC0emzUvdEwOdwH00jg58lC0jglWfiZ0UMrdv6CxR1I9E8dkVKM9o2ALDu-Oga0RRkSspBaGvaPTEez3Rw&client=fa6c0a14-fe99-49e4-bc60-4b418cb12370&issuer=micros-group%2Fjira&mode=fit","logoId":"46c92885-5b6b-4fcc-bc9b-58a8a8fb38d5","isLogoAvailable":true,"helpCenterTitle":"Search function currently unavailable","sharedPortalName":"DESBT","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Search function currently unavailable","sharedPortalName":"DESBT","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005795","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"18","key":"qsbc","projectId":17573,"serviceDeskId":18,"name":"Queensland Small Business Commissioner","description":"","portalBaseUrl":"/servicedesk/customer/portal/18","onlyPortal":false,"reqTypes":[{"id":"286","name":"Eligible Lease Dispute Notice","descriptionHtml":"The Queensland Small Business Commissioner (QSBC) assists parties to informally resolve or mediate eligible lease disputes under the Retail Shop Leases and Other Commercial Leases (COVID-19 Emergency Response) Regulation 2020 (the Regulation). The parties must attempt to resolve the dispute before lodging the dispute notice form below. Please note: - The dispute notice may be dismissed if the QSBC considers that it does not relate to an eligible lease dispute, is frivolous or vexatious, or has not been given in good faith. - You cannot give the QSBC a dispute notice about a matter that is currently before QCAT or a court. By lodging a dispute notice, you consent to: - The QSBC sharing the dispute notice and any other relevant information or documents with the other party and, if required, a QSBC Mediator. - The collection of your personal information including your name, email address, and telephone number, which will be stored on a secure database with the Department of Employment, Small Business and Training. Your personal information will be handled in accordance with the Information Privacy Act 2009 and will otherwise not be used or disclosed unless authorised or required by law. Your personal information may be shared with other Queensland Government departments, to provide information and services to you.","callToAction":"Eligible Lease Dispute Notice","introHtml":"","icon":14714,"iconUrl":"https://businessonlinesolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14714","groups":[96],"key":""},{"id":"387","name":"Activity","descriptionHtml":"","callToAction":"Activity","introHtml":"","icon":14716,"iconUrl":"https://businessonlinesolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14716","groups":[],"key":""},{"id":"388","name":"Stakeholder","descriptionHtml":"","callToAction":"Stakeholder","introHtml":"","icon":14706,"iconUrl":"https://businessonlinesolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14706","groups":[],"key":""},{"id":"298","name":"General enquiry form","descriptionHtml":"The Queensland Small Business Commissioner (QSBC), as part of the Department of Employment, Small Business and Training, collects personal information from you including your name, email address, address and telephone number. QSBC collects your personal information to provide advice, information and undertake advocacy in relation to small business matters. QSBC will only use your personal information for these purposes. Your personal information will be stored on a secure database accessible only by QSBC authorised officers. Your personal information may be shared with other Queensland government departments to provide relevant small business information and services to you. Your personal information will be handled in accordance with the Information Privacy Act 2009 and will otherwise not be used or disclosed unless authorised or required by law.","callToAction":"General enquiry form","introHtml":"","icon":14713,"iconUrl":"https://businessonlinesolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14713","groups":[107],"key":""},{"id":"296","name":"Outreach","descriptionHtml":"","callToAction":"Outreach","introHtml":"","icon":14712,"iconUrl":"https://businessonlinesolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14712","groups":[],"key":""},{"id":"297","name":"Advocacy","descriptionHtml":"","callToAction":"Advocacy","introHtml":"","icon":14709,"iconUrl":"https://businessonlinesolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14709","groups":[],"key":""}],"reqGroups":[{"id":107,"name":"General enquiries"},{"id":96,"name":"Eligible lease dispute notice"}],"orderMapping":{"107":[298],"96":[286]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QSBC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":298,"projectId":17573,"form":{"name":"General enquiry form","descriptionHtml":"The Queensland Small Business Commissioner (QSBC), as part of the Department of Employment, Small Business and Training, collects personal information from you including your name, email address, address and telephone number. QSBC collects your personal information to provide advice, information and undertake advocacy in relation to small business matters. QSBC will only use your personal information for these purposes. Your personal information will be stored on a secure database accessible only by QSBC authorised officers. Your personal information may be shared with other Queensland government departments to provide relevant small business information and services to you. Your personal information will be handled in accordance with the Information Privacy Act 2009 and will otherwise not be used or disclosed unless authorised or required by law.","callToAction":"General enquiry form","intro":"","instructions":"The Queensland Small Business Commissioner (QSBC), as part of the Department of Employment, Small Business and Training, collects personal information from you including your name, email address, address and telephone number. QSBC collects your personal information to provide advice, information and undertake advocacy in relation to small business matters. QSBC will only use your personal information for these purposes. Your personal information will be stored on a secure database accessible only by QSBC authorised officers. Your personal information may be shared with other Queensland government departments to provide relevant small business information and services to you. Your personal information will be handled in accordance with the Information Privacy Act 2009 and will otherwise not be used or disclosed unless authorised or required by law.","icon":14713,"iconUrl":"https://businessonlinesolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14713","key":""},"fields":[{"fieldType":"text","fieldId":"customfield_15691","fieldConfigId":"20253","label":"Full name","description":"Please provide first and last name","descriptionHtml":"Please provide first and last name","required":true,"displayed":true},{"fieldType":"text","fieldId":"customfield_15749","fieldConfigId":"20311","label":"Attendance (number)","description":"","descriptionHtml":"","required":true,"displayed":false},{"fieldType":"text","fieldId":"customfield_15844","fieldConfigId":"20420","label":"Position","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"customfield_15734","fieldConfigId":"20296","label":"Phone","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"text","fieldId":"customfield_15733","fieldConfigId":"20295","label":"Email","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"text","fieldId":"customfield_15439","fieldConfigId":"19953","label":"Postcode","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"select","fieldId":"customfield_15836","fieldConfigId":"20412","label":"Diversity","description":"","descriptionHtml":"","required":true,"displayed":true,"values":[{"value":"19536","label":"Aboriginal and Torres Strait Islander","selected":false,"children":[]},{"value":"19537","label":"Culturally and linguistically diverse","selected":false,"children":[]},{"value":"19538","label":"Women in business","selected":false,"children":[]},{"value":"19539","label":"Not applicable","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"customfield_15690","fieldConfigId":"20252","label":"Entity name","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"select","fieldId":"customfield_15695","fieldConfigId":"20257","label":"Industry","description":"","descriptionHtml":"","required":true,"displayed":true,"values":[{"value":"19282","label":"Accommodation and food services (hotels, restaurants, bars, cafes, catering etc)","selected":false,"children":[]},{"value":"19288","label":"Administrative and support services (travel agencies, cleaning, gardening, employment services etc)","selected":false,"children":[]},{"value":"19275","label":"Agriculture, forestry and fishing","selected":false,"children":[]},{"value":"19292","label":"Arts and recreation services (tourism, gyms, creative arts, sports and recreation, gambling etc)","selected":false,"children":[]},{"value":"19279","label":"Construction","selected":false,"children":[]},{"value":"19290","label":"Education and training","selected":false,"children":[]},{"value":"19278","label":"Electricity, gas, water and waste services","selected":false,"children":[]},{"value":"19285","label":"Financial and insurance services (insurers, brokers, banks etc)","selected":false,"children":[]},{"value":"19291","label":"Health care and social assistance","selected":false,"children":[]},{"value":"19284","label":"Information media and telecommunications","selected":false,"children":[]},{"value":"19277","label":"Manufacturing","selected":false,"children":[]},{"value":"19276","label":"Mining","selected":false,"children":[]},{"value":"19293","label":"Other services (hairdressers and beauty, industry and peak bodies, personal services, repair services etc)","selected":false,"children":[]},{"value":"19287","label":"Professional, scientific and technical services (accounting, law, engineering, marketing, veterinary etc)","selected":false,"children":[]},{"value":"19289","label":"Public administration and safety (government, defence, security, fire protection etc)","selected":false,"children":[]},{"value":"19286","label":"Rental, hiring and real estate services","selected":false,"children":[]},{"value":"19281","label":"Retail trade (store based – food, clothing, hardware, pharmaceutical, vehicles, fuel etc)","selected":false,"children":[]},{"value":"19283","label":"Transport, postal and warehousing","selected":false,"children":[]},{"value":"19280","label":"Wholesale trade","selected":false,"children":[]},{"value":"19411","label":"Not applicable","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_15702","fieldConfigId":"20264","label":"Classification","description":"","descriptionHtml":"","required":true,"displayed":true,"values":[{"value":"19242","label":"Enquiry about operating a small business","selected":false,"children":[]},{"value":"19298","label":"Advocacy about a small business issue","selected":false,"children":[]},{"value":"19300","label":"QSBC service feedback","selected":false,"children":[]},{"value":"19302","label":"QSBC service complaint","selected":false,"children":[]},{"value":"19357","label":"Enquiry about small business compliance","selected":false,"children":[]},{"value":"19596","label":"Enquiry about small business well-being","selected":false,"children":[]},{"value":"19597","label":"Enquiry about small business strategy","selected":false,"children":[]},{"value":"19598","label":"Media enquiry","selected":false,"children":[]},{"value":"19599","label":"Enquiry about Small Business Friendly Councils initiative","selected":false,"children":[]},{"value":"19600","label":"Other matter","selected":false,"children":[]},{"value":"19601","label":"Request QSBC to attend event or meeting","selected":false,"children":[]},{"value":"19356","label":"None","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_15840","fieldConfigId":"20416","label":"Topic","description":"","descriptionHtml":"","required":true,"displayed":true,"values":[{"value":"19642","label":"Compliance","selected":false,"children":[]},{"value":"19553","label":"Contract","selected":false,"children":[]},{"value":"19554","label":"Disaster or emergency","selected":false,"children":[]},{"value":"19555","label":"Employment","selected":false,"children":[]},{"value":"19556","label":"Fees and charges","selected":false,"children":[]},{"value":"19557","label":"Finance","selected":false,"children":[]},{"value":"19558","label":"Franchising","selected":false,"children":[]},{"value":"19573","label":"General Operations","selected":false,"children":[]},{"value":"19565","label":"Goods or services","selected":false,"children":[]},{"value":"19568","label":"Government decision","selected":false,"children":[]},{"value":"19569","label":"Government policy","selected":false,"children":[]},{"value":"19567","label":"Government procurement","selected":false,"children":[]},{"value":"19570","label":"Government support","selected":false,"children":[]},{"value":"19566","label":"Grants","selected":false,"children":[]},{"value":"19575","label":"Health and well-being","selected":false,"children":[]},{"value":"19559","label":"Industrial relations","selected":false,"children":[]},{"value":"19560","label":"Insurance","selected":false,"children":[]},{"value":"19562","label":"Lease","selected":false,"children":[]},{"value":"19561","label":"Legislation","selected":false,"children":[]},{"value":"19563","label":"Media","selected":false,"children":[]},{"value":"19564","label":"National or international matter","selected":false,"children":[]},{"value":"19571","label":"Red tape reduction","selected":false,"children":[]},{"value":"19574","label":"Strategy","selected":false,"children":[]},{"value":"19576","label":"Tax","selected":false,"children":[]},{"value":"19678","label":"Training","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Please summarise the enquiry here in 4-7 words","descriptionHtml":"Please summarise the enquiry here in 4-7 words","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"radio","fieldId":"customfield_15823","fieldConfigId":"20394","label":"Subscribe to receive QSBC newsletters and other information about small businesses in Queensland","description":"","descriptionHtml":"","required":true,"displayed":true,"values":[{"value":"19492","label":"Yes","selected":false,"children":[]},{"value":"19493","label":"No","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"checkbox","fieldId":"customfield_15824","fieldConfigId":"20395","label":"Declaration","description":"","descriptionHtml":"","required":true,"displayed":true,"values":[{"value":"19494","label":"I understand and accept the privacy statement","selected":false,"children":[]}]},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/18/create/298","requestValidateBaseUrl":"/servicedesk/customer/portal/18/validate/298","calendarParams":{"firstDay":0,"date":"2021-10-26T19:34:43+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMjAwMzI3VDA2NDEzMyIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiZmE2YzBhMTQtZmU5OS00OWU0LWJjNjAtNGI0MThjYjEyMzcwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNvbGxlY3Rpb246dXBsb2FkLXByb2plY3QtMTc1NzMiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwibmJmIjoxNjM1MjQwODgzLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzUyNDIwODMsImlhdCI6MTYzNTI0MDg4MywianRpIjoiYWQ0OTAwMjYtMjg2Yy00MTk1LTkxN2UtNjYyOGNlZmM0MmUyIn0.N33wFpf1mvLWeu9m1NO4lbTga2qE-tNwJTSmtsT2OGCx2B0wh6wDPYQQLDDQvSrbr7FI_bI1I7vxubcnVbMOnyy0k8JfctVx9RF0WZMHRS02DtyauI_lHhRHWv0wHMBb5K29HMXgFeukcX7NBgOWbBKqRwg8CnWaRKU_Aj5JDSU8y5S03AX2j-hwk6mdECbjK-RcXzasxaz3tORH9QdwyOXdtWT5xjZnMZyj-rfvDUOJx4GYhV3b2mibZIx2kgJh-bHSNZuwsn_gE2mPCBIrCu5zIdyDP66uJWfUbdIqXTz-qrRjgPkjp7gxv8I3NknWDdsKamP-V2ida_bMXYonhg","targetCollection":"upload-project-17573","endpointUrl":"https://api.media.atlassian.com","clientId":"fa6c0a14-fe99-49e4-bc60-4b418cb12370","tokenDurationInMins":20},"hasProformaForm":false,"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.thinktilt.proforma.add-on__portal-form-create","name":"","html":"<div class=\"ap-container\" id=\"ap-com.thinktilt.proforma.add-on__portal-form-create\">\n\n <div class=\"ap-content \" id=\"embedded-com.thinktilt.proforma.add-on__portal-form-create\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.thinktilt.proforma.add-on\",\n \"uniqueKey\":\"com.thinktilt.proforma.add-on__portal-form-create\",\n \"key\":\"portal-form-create\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://pf-v81.thinktilt.net/portal/18/create/298?admin=false&xdm_e=https%3A%2F%2Fbusinessonlinesolutions.atlassian.net&xdm_c=channel-com.thinktilt.proforma.add-on__portal-form-create&cp=&xdm_deprecated_addon_key_do_not_use=com.thinktilt.proforma.add-on&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhZjcxNDY2MGQ3NGM5ZTE5NTRlMmQyYTEwMTc3MjhkNDJkOTljM2I2ZjM3ZGNkYmRiYjkyMmQ1YjQxZjczOWFhIiwiaXNzIjoiamlyYToyMTc1MTAzIiwiY29udGV4dCI6e30sImV4cCI6MTYzNTI0MTc4MywiaWF0IjoxNjM1MjQwODgzfQ.lK_sBQsz4Lrxeypdb48y9Axw9ACFfC0QT3fyMVW4Mdg\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6MjE3NTEwMyIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiUVNCQyIsImlkIjoiMTc1NzMifX19LCJleHAiOjE2MzUyNDE3ODMsImlhdCI6MTYzNTI0MDg4M30.vVpKhHyFzKYU7PF866t5kM1bfn4jYuCbefNuK7U75uc\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"QSBC\\\",\\\"id\\\":\\\"17573\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"QSBC\\\",\\\"project.id\\\":\\\"17573\\\",\\\"servicedesk.serviceDeskId\\\":\\\"18\\\",\\\"servicedesk.requestTypeId\\\":\\\"298\\\"}\",\n \"timeZone\":\"Australia/Brisbane\",\n \"origin\":\"https://pf-v81.thinktilt.net\",\n \"hostOrigin\":\"https://businessonlinesolutions.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}